We may collect personally identifiable information, such as your name, address, phone number, (collectively, “PII”) from the Site only when you choose to provide it to us. For example, you may choose to send us PII about yourself in an email, through our contact page, or some other means.
Our Site may collect certain non-personally identifiable information (“Non-PII”), such as your IP type, IP host address, ISP address, cookie IDs and segment IDs associated with cookie IDs, pages viewed and/or search terms entered, browser type, operating system, duration and frequency of visits, anonymous usage statistics including frequency of messaging and interaction with other users, clickstream data, downloads, anonymized demographic information such as age and gender, and other log file data. Please note that we may use third party service providers, such as Google Analytics, to help operate and provide services in connection with our Site, and these third party service providers will collect Non-PII from our Site as well.
We may use the Non-PII we collect through our Site for a variety of purposes, including to analyze interactions with and performance of our Site and to customize and improve the consumer experience. We may also use Non-PII data from third parties (such as data vendors) pursuant to their own privacy policies, and provide access to or share Non-PII with any number of third parties, including but not limited to business partners, affiliates, and advertising clients. Similarly, we may enhance the Non-PII collected via our Site with Non-PII collected from our business partners.
We may use your PII, as provided by you through the Site, to contact and correspond with you and/or to respond to your inquiries, to operate the Site and provide you with information or services that you have requested, add you to mailing lists and send you emails from time to time, provide you with better ways of accessing information from this Site, or any type of use to which you have specifically consented, either at the time the information is collected or through some other form of consent from you or notification to you.
Cookies and Similar Technologies
We may ourselves, or with third party vendors, use Non-PII in connection with our own or vendor information to deliver targeted advertising to you when you visit other websites or our Site. Cookies, clickstream data, and other similar technologies described below may be used in this process. For example, if you are searching for information on a particular product, we or our vendor may cause an advertisement to appear on other websites you view with information on that product. This form of advertising, sometimes called “behavioral advertising,” is based on anonymous information and not on any PII. As a result, we and our vendor know your interests, but do not personally identify you in connection with the delivery of that specific ad. We believe that such advertising is helpful because you will see advertisements that are relevant to your interests.
You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Note that this may cause some features of the Site to work incorrectly. Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt out of certain mobile tracking activities via their device settings. For further information on opt-outs, please see the “Opt-Out Rights” section below. Additional information on cookies is available at All About Cookies.
As you use the Internet, a trail of electronic information is left at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website’s server. Clickstream data can tell us the type of computer and browsing software you use and the address of the website from which you linked to the Site. We may collect and use clickstream data to anonymously determine how much time visitors spend on each page of our Site, how visitors navigate throughout the Site, and how we may tailor our web pages to better meet the needs of visitors. This information will be used to improve our Site and our services. Any collection or use of clickstream data will be anonymous, and will not intentionally contain any PII.
We have undertaken and will undertake commercially reasonable efforts to prevent unauthorized Internet access to user data retained in our servers, however, due to the inherent open nature of the Internet, Joan Creative cannot ensure or warrant the security of any information provided online. We retain your PII, if provided by you through the Site, until you request us in writing to delete it. Even if we delete some or all of your PII, we may continue to retain and use aggregate, anonymous data previously collected and/or anonymize and aggregate your personal information. Please note that Joan Creative will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.
How long do we keep your information?
If you provide us with PII through the Site, we retain your information for as long as necessary for our business purposes. This may include, but is not limited to, retaining such information to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your PII, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your PII. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.
Links to Third Party Sites and/or Social Media Platforms
Our Site or advertisements we place may contain links to other websites or apps. Other websites or apps may also reference or link to our Site. Some of our third party website or technology partners may place their own cookies and/or other data collection tools on your Internet browser; however, we have no access to or control over these cookies and/or other data collection tools. These other domains, websites, and/or apps are not controlled by us. We encourage our users to read the privacy policies of each and every website and app that they interact with. We do not endorse, screen, or approve, and are not responsible for the privacy practices or content of such other websites or apps. Visiting these other websites or apps is at your own risk.
Our Site may also contain links to social media platforms, and you may be given the choice of connecting to one or more social media platforms from this Site. If you choose to do so, then depending upon your social media privacy settings, the personal information that you post, transmit, or otherwise make available on the social media platform may be viewed and/or used by others and we will have no control over such viewing and use. We do not control and are not responsible for any use of your PII by or through any of the social media platforms. By linking to any social media platform, you will be assuming the risk that the PII you provide on that platform may be viewed and/or used by third parties for any purposes and agree that we have no control or responsibility for such third party viewing and uses.
Information Relating to Children
Our Site is designed for those 18 years of age and older. We do not knowingly collect information from anyone under the age of 18. If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records.
We reserve the right, at our discretion, to modify, add, or remove portions from this policy at any time. However, if at any time in the future we plan to use any data in a way that materially differs from this policy, we will post such changes here. We encourage you to periodically review the Site for the latest information on our privacy practices.
As noted above, you may opt-out of or restrict the placement of cookies on your device or remove them from your browser by adjusting your web browser preferences.
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of PII, such as name, email address, and mailing address and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (b) the names and addresses of all such third parties. To request the above information, please contact us by email. If you do not want your PII shared with any third party that may use such information for direct marketing purposes, then you may opt out of such disclosures.
As noted above, you may opt-out of or restrict the placement of cookies on your device or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on many mobile devices. However, on many mobile devices users may opt out of certain mobile ads via their device settings.
United States of America
Our Site is maintained in the United States. By using the Site, you authorize the export of your information to the United States and its storage and use as specified in this policy. You understand that data stored in the United States may be subject to lawful requests by the courts or law enforcement authorities in the United States.